Updated: 06/09/17 : 05:37:35Printable Version
Over 900 commuters have made official complaints about other passengers on Irish Rail since 2015.
The figure emerged following a Freedom of Information disclosure surrounding the number of complaints made including vandalism, assault, noise and smoking or drinking onboard.There were 62 complaints relating to the Sligo route.
There has been a hike in the number made to date in 2017 at 326 compared to 249 for all of last year.
Irish Rail said it intends to enhance staffing on trains for customer security, adding that it believes a begging scam involving the selling of tissues to passengers explains the increase in complaints this year.
Irish Rail said a small number of passengers engage in anti-social behaviour but the company takes, and will take, a number of measures to tackle the problem.“There were 42.8 million journeys on our network in 2016, and the overwhelming majority of these were made without incident,” the spokesman said.
“Our trains are equipped with high-quality CCTV which enables us to follow up incidents, including with gardaí.
Irish Rail said there were 42.8 million journeys the network in 2016 and that the vast majority were made without incident.